tag:status.marketman.com,2005:/historyMarketMan Status - Incident History2024-03-29T05:22:56ZMarketMantag:status.marketman.com,2005:Incident/202827632024-03-17T09:49:49Z2024-03-17T09:49:49ZBuyer website is down<p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>09:49</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>09:34</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>09:34</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>09:25</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>17</var>, <var data-var='time'>09:24</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/161272332023-02-13T22:45:57Z2023-02-13T22:45:57ZBackground tasks processing delay<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>22:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>20:06</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/103661562022-06-21T07:13:55Z2022-06-21T07:14:14ZWide-spread issues with our network<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>07:13</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>06:54</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/103525342022-06-19T07:47:45Z2022-06-19T07:50:08ZDelays in messaging mechanism<p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>07:47</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>07:23</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>06:23</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jun <var data-var='date'>19</var>, <var data-var='time'>05:59</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/96246462022-03-25T05:28:51Z2022-03-25T05:29:29ZDegraded performance<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>05:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>05:25</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>05:25</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>02:45</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/94890802022-03-08T14:29:08Z2022-03-08T14:29:08ZDelays in messaging mechanism<p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>14:29</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 8</var>, <var data-var='time'>13:28</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/91373122022-01-21T17:35:56Z2022-01-21T17:35:56ZMobile app servers are not responding<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>17:35</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>17:23</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>17:00</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p>tag:status.marketman.com,2005:Incident/90756292022-01-14T00:24:23Z2022-01-14T00:24:23ZQuickBooks online export issue<p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>00:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>13</var>, <var data-var='time'>20:02</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/87988522021-12-02T10:30:00Z2021-12-09T07:34:09ZDegraded performance<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>10:30</var> UTC</small><br><strong>Resolved</strong> - Always on read only replica skipped and was overloaded</p>tag:status.marketman.com,2005:Incident/83831162021-11-03T04:15:27Z2021-11-03T04:16:11ZCan not login to system<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>04:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>04:09</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>04:09</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>03:51</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/74404812021-07-08T10:53:33Z2021-07-08T10:53:33ZMultiple crashes on mobile app<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>10:53</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>08:49</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>07:30</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>07:10</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>05:55</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>05:42</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/73733052021-06-30T19:44:31Z2021-06-30T19:44:55ZBackground task pauses<p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>19:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>19:42</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Jun <var data-var='date'>30</var>, <var data-var='time'>19:36</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/72710152021-06-17T16:16:06Z2021-06-17T16:16:06ZMarketMan iOS Application crash sometimes with iOS version 14.6<p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>16:16</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>17</var>, <var data-var='time'>12:10</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/71219292021-05-30T07:15:18Z2021-05-30T07:15:28ZTexts messaging service is down<p><small>May <var data-var='date'>30</var>, <var data-var='time'>07:15</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>30</var>, <var data-var='time'>07:13</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/68425972021-04-26T09:20:10Z2021-04-26T09:27:24Znon critical: Background tasks having delays<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>09:20</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>09:19</var> UTC</small><br><strong>Update</strong> - The issue was resolved</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>08:45</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>08:43</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/67270712021-04-11T14:19:12Z2021-04-11T14:24:18ZSite is not accessible<p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>14:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>14:18</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>14:17</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>14:16</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>11</var>, <var data-var='time'>14:16</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/66596432021-04-02T00:23:40Z2021-04-02T00:24:35ZSite is not accessible<p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>00:23</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 2</var>, <var data-var='time'>00:23</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/66131142021-03-26T10:55:49Z2021-03-26T11:00:50ZBackground task pauses<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:55</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>10:55</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>07:43</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>07:19</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/65682832021-03-19T07:57:08Z2021-03-19T07:57:08ZDegraded performance<p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>07:57</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>19</var>, <var data-var='time'>07:11</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/65592642021-03-18T08:12:15Z2021-03-18T08:12:51ZCan not login to system<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>07:54</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/65591672021-03-18T07:41:05Z2021-03-18T08:13:20ZCan not login to system<p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>07:41</var> UTC</small><br><strong>Resolved</strong> - Technical issue with cloud flare</p><p><small>Mar <var data-var='date'>18</var>, <var data-var='time'>07:38</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/64067252021-02-26T15:56:27Z2021-02-26T15:56:42ZTexts messaging service is down<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:56</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>14:47</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/63950732021-02-26T12:33:50Z2021-02-26T12:33:50ZPayments service unavailable<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>12:33</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>25</var>, <var data-var='time'>08:27</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:status.marketman.com,2005:Incident/63875652021-02-24T14:09:23Z2021-02-24T14:09:47ZDatabase connectivity issues<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>14:09</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>13:37</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>13:36</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.marketman.com,2005:Incident/61069102021-01-24T14:30:00Z2021-01-25T08:43:08ZAPI Server instability<p><small>Jan <var data-var='date'>24</var>, <var data-var='time'>14:30</var> UTC</small><br><strong>Resolved</strong> - Server instability of the API Application server</p>